Metropolis Popcorn

I am not one to leave very negative reviews so let me start with this. This is a cute shop with good product. The items I tasted were very good. This store has a tasting policy that allows for two tastings per person or four per group. Now as a business owner I understand this in order to stop people from coming in and just tasting away. My experience though bothered me and my hope is the owner of this business sees this. I had tasted a four items and ordered three of them. I asked to taste another with the intent of buying 1-3 more bags and was denied. I was told I had reached my max. So I walked out with a $25 order instead of what could have been a $50 order. Again I understand the need for policies like this, but when someone is buying multiple bags and possibly going to buy more your employees should go into sales mode and should have let me try whatever I wanted. This is a story of lost revenue. The cost of popcorn is low and what the four kernel smaller would have cost them would have been worth the premium price I was paying per bag. Will I go back? I don’t know yet. Good product but they missed the ball on this one.

Love this place! Great vibe right in cute downtown Cuyahoga Falls, the employees are superfriendly, and you can't beat all the creative flavors! Our family loves to walk down Front St., checking out the festivals and boutiques, but we can never go home without popping into Metropolis for some Tutti-Fruity (for my son) and Chicago Style (for me). The Rice Krispy Treat flavor is really great too!

I just want to say Amazing everything. Been coming here for years. This year was my first ordering online. When my order arrived it was slightly incorrect. I reached out to ask how to get it corrected and was quickly responded with... Not only sincere apology, which is rare these days. I was also informed they were sending me the correct order asap. When this arrived. I recieved double my order with a handwritten note from the owner saying sorry for the inconvenience and I hope you enjoy. Plus an extra flavor. Absolutely amazing experience and amazing popcorn! My favorite flavor is the DILL PICKLE. SO MUCH SO I HAVE EATEN 4 GALLONS ON MY OWN. Then went and got 2 more 2 gallon tins. However this batch lacked the salt and vinegar taste the last one had which just made the popcorn flavor pop! Salt, vinegar and Dill🤤🤤 But hey... it wasn't a deal breaker and I am 100% sure it will not take long for it to be gone. Thank you for all you do and happy holidays.

Got a gift box of three flavors for my parent’s anniversary and they KILLED that thing in two days. Owner was really helpful in helping me pick out flavors for them and spent time making sure it was exactly what they would like. Couldn’t ask for better customer service and the popcorn itself was phenomenal (according to the ‘rents). Highly recommend.